Customer Testimonials

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DealerRater Sep 15, 2021

I have been using Gordon Chevrolet as my go-to dealership for 19 years now. I’ve purchased 12 vehicles from them and they are the ONLY folks that service my vehicles. The sales team is knowledgeable and trustworthy, the service department is experienced, capable and efficient. There is no dealership in the northeast Florida region that I would trust more than the team at Gordon Chevrolet!

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Cars Sep 15, 2021

I have been using Gordon Chevrolet as my go-to dealership for 19 years now. The sales team is knowledgeable and trustworthy, the service department is experienced, capable and efficient. There is no dealership in the northeast Florida region that I would trust more than the team at Gordon Chevrolet!

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Cars Sep 7, 2021

First let me say That this is one of the best dealership I have ever walk in and got one of the most beautiful experience buying a vehicle. Want to say Thank you Katie for your professionalism and knowledge of your job as a car seller. No going around, straight forward to showing us what we wanted and helping us decided that we were in the right dealership!! Thank you for all your help!! To our friends/neighbors Rich.. Thank you for recommending Katie! Most definitely would recommend friends and family to this Gordon Chevy dealer family again!!!

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Cars Aug 24, 2021

I bought a 2013 Silverado in Nov 2020, I was very happy with my purchase Nick Aiple was my salesman. On 8/20/21 the #7 lifter failed causing camshaft failure. My purchase was "as is" and without purchasing a warranty (this was a regretful mistake). Nick acted in a significant way on my behalf to speak to the General Manager who went to Ike the service manager, this meant the savings of $2300 which was a great help to purchase a new motor. Nick did all he could in no small way, to mitigate the cost of the repair of my truck and his ...

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DealerRater Jul 5, 2021

It always gives us excellent service whenever your vechiles require such work. All employees are friendly,knowledgeable, respectable and time sensitive. When they say its ready,it is

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Cars Apr 17, 2021

You’ve got to get in to meet James Lee! He is extremely knowledgeable and will get the car you’re looking for. He makes himself available and will work the deal for you. I trust James and refer my family, friends and neighbors to his care. Get in today!

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DealerRater Mar 5, 2021

Tracy Woodburn, Hands down offer one of the greatest experience's I ever had purchasing a vehicle. The service was friendly, felt like I had known him for year he was really relatable.

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Cars Feb 11, 2021

Outstanding! My Saturn had a recall and Joey the Service Advisor made it simple and quick to fix the issue! The technician did an excellent job! Thanks Joey and you will be my personal Service Advisor in the future. R DuBois Jax Fl.

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DealerRater Feb 6, 2021

I had two pleasant experiences at Gordon Chevrolet with Richard Sentz. First off my wife got stranded with a dead battery. I was able to get a jump and bring it to Gordon. They put the battery in while I waited. Very helpful! Secondly I took my truck in for scheduled maintenance. I wanted a oil change, tire rotation, engine air filter and a new battery. Richard was kind enough to tell me that there was nothing wrong with the air filter. He took that off the work order. Honest people are great!! They have a nice customer waiting room ...

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DealerRater Dec 4, 2020

Have been dealing with Gordon Chevrolet since 1987. Always friendly and very professional. Service Department always let you know what is going on with service.

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DealerRater Nov 15, 2020

This is the fourth truck in a row we have purchased from Gordon Chevrolet. The service, selection, price and friendliness of the staff is always superb. James Lee, the Sales Representative was incredibly knowledgeable and a pleasure to work with.

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DealerRater Oct 22, 2020

Richard S. Always let us know what is going on and what needs to be service!! Always dose a great job Professional and friendly!! The waiting lounge is always very nice clean 👍

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DealerRater Oct 20, 2020

Katie Maney was great through the buying process! Highly reccomend this dealership. This process did not involve any pressure what so ever. Thank you for your help!

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DealerRater Jul 21, 2020

The best dealership hands down. Great sales people and Kurt is the bomb! Have traded with them for years and always a great experience with lots of personable employees. I highly recommend Gordon Chevrolet!!!

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Cars Apr 3, 2020

Nick was wonderful to work with on buying a vehicle. He went above and beyond any expectations I had from a dealership. I visited Gordon Chevrolet to test drive a specific vehicle that they no longer had on the lot. Nick took the time to show me similar vehicles. They made me an offer on a vehicle that was too good to pass up. They were friendly, patient and considerate. I would definitely recommend them to anyone looking for a Chevy. I went in just to test drive and left with a 2020 Chevy Colorado Z71.

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Cars Jan 23, 2020

Great people who helped me find a vehicle in under 2 days which went beyond my expectations! thank you all for caring, your compassion, and the needed commitment to help turn a bad situation into a great birthday gift -- you all are truly fantastic!

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DealerRater Oct 11, 2019

The best service I have had! We were in and out in less than 2 hours. James was an outstanding salesman, very friendly and easy to work with!

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Cars Sep 24, 2019

We spent all day shopping for a vehicle and maybe encountered a dozen dealerships. We just happened to stop by Gordons on the way home as a last resort. I could not be happier. Oscar Cisneros was the sales rep we dealt with and of all the people I'd spoken to that day, Oscar was by far the most respectful and down to earth. After getting a great deal on my Jeep, I realized driving home that night that my tag light was out. Gordons Chevrolet was willing to fix it the next business day with no cost to ...

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DealerRater Sep 16, 2019

Walked in looking for a used truck and walked out with a new truck. The salesman was very helpful and listened to what I was looking for. I am very satisfied with the whole process from start to finish 🤗

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DealerRater Aug 18, 2019

First time car buyer and it was a great experience! It was my first stop and thankfully my only stop! Found a car I loved and within my budget. Very friendly staff! I had the privilege of working with Mike, Tammy, and Vickie! The entire staff was helpful! Thank you, Gordon Chevrolet for making my car buying process a smooth one! I’ll be back for sure in the future. Thank you again!

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Cars Aug 18, 2019

First time car buyer and it was a great experience! It was my first stop and thankfully my only stop! Found a car I loved and within my budget. Very friendly staff! I had the privilege of working with Mike, Tammy, and Vickie! The entire staff was helpful! Thank you, Gordon Chevrolet for making my car buying process a smooth one! I’ll be back for sure in the future. Thank you again!

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DealerRater Aug 17, 2019

I have purchased many vehicles over the years. My purchase with Gordon Chevrolet is the best I have ever experienced. I would like to thank the entire staff for a pleasant experience, but especially Erin Pride. He has gone above and beyond to ensure that everything was taken care of. He has kept constant communication and has proven that he truly cares about customers. I can't say enough about how good he was to me and my family. In addition, I would like to thank Gordon Chevrolet for not just making promises to get the sale, but actually following ...

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DealerRater Jul 24, 2019

Jason was a great help! Easy and quick. Was in and out real quick. Would highly recommend buying a vehicle from him at this dealership

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DealerRater May 22, 2019

Excellent experience dealing with Gordon Chevrolet’s Sales consultant Donald Wyche. Our initial inquiries about the car were by email, asking him various detailed questions, and Donald was very courteous & prompt in providing me all the information I requested. With that said wife & I made the trip to the dealership the next day, test drove the car & finalize a great deal with my trade. We drove home same day with a super clean CPO Certified 2016 C7 Z51 A8 Corvette with 8,400 miles on it. P.S. Bruce the Sales Mgr. is a real car guy, and it was ...

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Cars Jan 28, 2019

I stopped at Gordon Chevy after looking all over jaxonville Florida almost hopeless trying to find a decent used truck. Every place I stopped at the trucks were either WAY over priced, too beat up or super high mileage or all 3. I walked in the door and was immediatly greeted at the door with “hey how are you? Can I help you with anything? I told them what I was looking for and the position I was in for what I was trying to find. At first the salesman MIKE CRAFTON said he wasn’t sure but immediatly started to ...

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DealerRater Dec 9, 2018

I had a really great experience at this dealership! I worked with Bruce and Vincent. They made this very easy and didnt give me the run around at all like other dealerships have in the past. They listened to what I wanted and worked hard to get everything I wanted very easily and quickly. They will definitely have my business any time. And I will always recommend!

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DealerRater Dec 7, 2018

We had a great experience at Gordon Chevrolet when our ac went out on our car the staff was very friendly and professional I would definitely recommend Gordon Chevrolet. Thanks Pearson and Tonya McMahan

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DealerRater Nov 18, 2018

Donald was so helpful. He answered all of my million questions with no gimmicky lingo. Explained the pros & cons of each vehicle I was interested in & his knowledgeable reviews weren't based on the price of each vehicle; which was refreshing after stopping in at other dealers. We love our purchase & even after the deal was done Donald still helped us put batteries in the headsets for the DVD players for the kids. We have a very tight schedule & he was so patient with us & our time constraints. Mike was also so friendly & our ...

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DealerRater Sep 16, 2018

I purchased a new 2018 Malibul from Gordon Chevrolet in Orange Park Florida. From the best salesman ( Michael Bryant ) ever. All the people make you feel like they know you for years and this is my first time buying a car from Gordon Chevrolet. Awesome is all I can say about my service that I received.

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Cars Jul 1, 2018

Just wanted to thank Brad Pouliot for all the great help very quick to explain what was needed to be done to our truck, able to give us a break down of what repairs and cost for each.

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Cars Jun 30, 2018

Have purchased numerous vehicles from Gordon Chevrolet over the past 30 plus years. Outstanding customer service in all areas of this business. Although I have not purchased a vehicle in a number of years, I continue to take my vehicles to Gordon's for maintenance and service. Everyone is always friendly, courteous and helpful. With as many customers as they see, it is really impressive that I am greeted with a smile and by name. Although all of the service reps are helpful, Brad Pouliot is my "go to" person. No matter how busy they are, he ...

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Cars Jun 29, 2018

Returning customer of Gordon Chevrolet.purchased numerous vehicles over the past 30 plus years... outstanding customer service in all areas. Although I haven't purchased a vehicle in a number of years, I still take my vehicles there for service. Everyone is always friendly and helpful. As many people as they deal with, it's really impressive when they greet you by name and with a smile. Most recently I have been dealing with Brad Pouliot....very friendly, knowledgeable and personable person. No matter how busy they are, he always finds a way to work my vehicle ...

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Cars Apr 18, 2018

Brian and Chris were so very helpful. I told them the amount that I wanted to spend and they got me into the vehicle that I wanted for the price I wanted to pay. I have always heard that salesman try to take advantage of the situation, they are liars. I will only buy my vehicles from Gordon. I would recommend them to anyoneorange

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Cars Mar 13, 2018

A pleasure to shop at this dealership. The sales staff are true professionals and are NOT pushy. The vehicles are all clearly priced so no guess work or funny business goes on. My sales Rep. { Glenasha Downs } made our experience a joy and I strongly recommend Gordon Chevrolet to all looking for a new or pre-owned vehicle.

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Cars Mar 11, 2018

Had a few problems with our purchase AFTER we drove our truck of the lot. When we went back, they said ?we will make it right.? They did! It was our first time at Gordon and we were pleasantly surprised. Thank you for honoring your word Michael Porter, Brian Godshall, Jason in used car sales and the manager in the service department.

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Cars Jan 9, 2018

Brad is SUPER! and it is hard to impress me! Knows the product and is very professional about how he handles it. Shows your dealership very well.

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DealerRater Aug 27, 2017

What else can I say. I was fortunate to have multiple rebates and discounts. After purchase, they realized they forgot one more, and sent me a check. I know if they made any money at all on my new car, it wasn't a lot. Thanks Gordon.

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DealerRater Mar 20, 2017

When we went to Gordon Chevrolet it was a different experience. They were not pushy at all. They work with us and found exactly what we were looking for. They were very friendly.  We got a great car and a great deal.  Gordon Chevrolet is definitely our dealership.

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DealerRater Aug 25, 2016

2nd purchase from Gordon Chevrolet and couldn't be more pleased. Martin Mark got us in the car we needed at the price we wanted. The finance staff is A+ also. I highly recommend this dealership. You wont be disappointed !

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DealerRater Apr 26, 2016

Mike and Bruce in used cars were great! The entire staff was very nice, welcoming, honest and overall easy to work with. My husband and I searched for several weeks for a diesel and after several dealerships and sour deals we were so happy to end up at Gordon. I would recommend Gordon Chevrolet to anyone looking to purchase a vehicle. My husband loves his diesel 2500! Ask for Mike Porter!

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DealerRater Oct 13, 2014

I recently bought a 2005 Impala for my Granddaughter from Gordon Chevrolet. I had a budget, and our Sales Consultant Ike Beckweth spent a lot of time working with us, but we just could not find what we wanted. He asked us to wait a few minutes while he talked with his Manager, Mike, I think. To make a long story short, they found a new but not yet serviced trade in on the lot. Ike showed it to us, and we did a test drive with him. My Granddaughter loved it, and it actually came in below our budget. I ...

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DealerRater Dec 13, 2013

Wonderful experience , Martin ,Steve and the rest of the staff was a blessing to me .Treated me like a princess they are caring knowledgeable sales staff Martin can tell you every thing about every car on the lot . They worked very hard for me just want to say Thank you

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DealerRater Oct 31, 2013

The employees working at Gordon Chevrolet work hard to make buying a car a pleasant experience. We had stopped by a few weeks ago to look at the new models and fell in love with the 2014 Chevrolet Equinox. At that time we met Martin Mark, a salesman who spent a lot of time showing us all the features of the vehicle, explaining the safety features before accompanying us on a test drive. He was very pleasant and knowledgable and in spite of the fact we had told him at that time we were not quite ready to buy, he continued ...

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DealerRater Jan 18, 2013

We recently purchased a vehicle for our 18 year old daughter and were so happy with the friendliness of the staff at Gordon Chevrolet. The whole experience was so refreshing - they actually listened to our needs and where our finances needed to keep us in regards to payments. The price for the vehicle was lower than any other dealer in North Florida and we are very pleased with the vehicle to date and the service department for the regular oil changes and free car washes they provide to all customers.

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